Reports & Papers
Reports
Fintech Penetration Survey Report
This project is funded by The S. H. Ho Foundation and implemented by the Research Centre for ESG at the Hang Seng University of Hong Kong. The purpose of this Fintech survey is to find out, under COVID-19, how bank customers in Hong Kong view the financial services provided by traditional banks (both physical and online services), virtual banks, and online investment platforms. Specifically, we are interested in understanding which financial service provider can generate better customer satisfaction in five dimensions. They are 1) communication effectiveness, 2) competence level, 3) service quality, which in turn lead to 4) commitment and 5) trust from the customers.
Click here to see the report (including the full report in English and the Chinese summary).
Research papers
Wojewodzki, M., Cheong, T.S., Shen, J. Cheng, L.T.W. (2023 September). “Does corporate carbon performance converge in the global market? Evidence from a distribution dynamic approach”, Journal of Environmental Management, vol 342, available at: https://doi.org/10.1016/j.jenvman.2023.118355
Cheng, L.T.W., Lee, S.K., Li, S.K., and Tsang, C.K. (2023 April). “Understanding Resource Deployment Efficiency for ESG and Financial Performance: a DEA Approach”, Research in International Business and Finance, vol. 65, available at: https://doi.org/10.1016/j.ribaf.2023.101941
Cheng, L.T.W., Shen, J., and Wojewodzki, M. (2023 January). “A cross-country analysis of corporate carbon performance: An international investment perspective”. Research in International Business and Finance, vol 64, available at: https://doi.org/10.1016/j.ribaf.2023.101888
Zeng, J. Z., Yu, I.Y., Tso, S.H., and Yang, M.X. (2022 December). Employees’ geographic social identity and group pro-environmental behaviors: Cross-cultural evidence from 45 countries. Business Strategy and the Environment, available at: https://doi.org/10.1002/bse.3341